FAQ.
Everything about pricing, AI interviews, scoring, and privacy.
Is it really free?
Yes. Browse the full question bank, take 30 practice questions a month, run timed mock interviews, do coding & SQL challenges, use the resume analyzer, and read the SQL course — no credit card. Pro ($15/mo) adds live AI voice interviews and system design interviews.
Are there usage limits?
On Free, practice is 30 questions per calendar month — the count resets on the 1st (UTC) — and coding opens a fixed starter set of problems; timed mock interviews are not limited. Paid plans remove those caps: practice and coding are unlimited, and Pro has no monthly cap on voice interviews. Every account, including Pro, also has short-term safeguards against very rapid bursts of requests, such as many AI coach messages within a few minutes. If you hit one, the message says how long to wait, and it resets on its own — upgrading doesn't change it.
How does the AI interview work?
A three-agent panel (Planner → Interviewer → Evaluator) runs your interview, asks one question at a time, probes your answers, then gives a scored rubric teardown. Voice mode speaks each question aloud and listens to your answer (with barge-in); a text mode is also available.
Are the AI scores used to make hiring decisions?
No. Scores are advisory only — a human makes any real decision. We follow NYC Local Law 144 and the EU AI Act for automated employment tools: protected characteristics are never used in scoring, answers are PII-redacted before analysis, and every decision is recorded in a tamper-evident audit log you can appeal.
How do I pay and cancel?
Stripe processes monthly Pro subscriptions. PayPal and Razorpay are also accepted as one-time payments, which do not renew and are activated once our team matches the payment to your account. Cancel a Stripe subscription anytime from your account — you keep Pro access until the end of the current billing period. All payments are final and non-refundable.
Is my interview data private?
Your transcript, rubric scores, and audit records are stored against your account so you can review them later. We never sell or share your data; your webcam video and identity photo stay on your device (recorded only for your own playback, never uploaded); and we never see your card details — those stay with the payment processor.